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Business Process Automation Software

The Problem:

In most businesses, there are many critical processes that are repetitive, manual, and often managed via email. These types of processes are time consuming, inefficient, and fraught with error. Let's look at an example using a very common process: managing employee time off. Many companies still use email to do this. As you can see in the diagram below, this is a mostly manual, time-consuming process. The primary roles in this process, the employee and her manager, have no visibility into what is going on once the request passes to the other person. Getting status requires hunting the other person down. Getting summary information, such as how much time off the employee has taken this year, requires manually searching through emails – another waste of precious time.

The Solution:

The good news is that Business Mashups are perfectly suited for automating and managing these kinds of processes. Business Mashups will:

• Automate critical activities - including data collection, task assignment and routing, and notifications - all based on your business rules.
• Provide accountability – never lose track of work again. Know where every issue is and who is responsible for it at each step of any process.
• Audit trail – every step, every change is automatically recorded, including who made the change and the date and time the change occurred.

In our time off example, data, such as how much time off an employee has remaining for the year, can be automatically displayed in the request. The manager and the employee always have visibility into what the status of the request is, and automatic reminders can be sent as needed to ensure a request is not forgotten. Instead of a time off request taking hours of time to complete its lifecycle, it takes minutes. Multiply that time savings across all the time off requests in a company, and you are talking about significant, measurable increases in productivity. Imagine the savings if you could automate all of your business processes – you’d suddenly have time to get real work done!