Professional Services

Serena Professional Services

Based on years of experience helping IT and embedded developers, our Serena Professional Services worldwide staff of consultants are highly skilled to help you improve your team's application and systems development capabilities and maximize your investment in Serena products.

Contact your local Serena account team to learn more about how Serena Professional Services can help you:

  • Identify the highest value development practices for your project
  • Educate your team on their practical application
  • Accelerate adoption while minimizing disruption to ongoing projects


Custom consulting, classroom training, short-term assistance, and service offerings are available.

Custom consulting and mentoring

You can engage Serena Professional Services on large-scale, customized consulting projects tailored to meet the unique needs of your organization. Serena incorporates industry best practices to ensure that activities are carefully planned and that team milestones are met.

Packaged services

Serena offers a variety of service packages to enhance your capability in a particular process or technology.

Classroom training

Serena Professional Services can deliver private classroom training at your facility. This saves you money by eliminating travel and hotel expenses. We can tailor courses to meet the unique needs and challenges of your organization. Private, on-site training allows you greater flexibility and control, and thus, stronger results.

Services on demand

Serena's Services On Demand option lets customers receive assistance in administration or consulting support on an ad hoc basis simply by submitting a support ticket through the Support page.